Acceptance of Terms By accessing or using this website, you agree to be bound by these terms of use. If you do not agree to these terms, please do not use the website.

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Ownership of Content All content on this website, including but not limited to text, images, videos, and graphics, is the property of OzTrans Solutions and is protected by copyright and other intellectual property laws.

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User Conduct You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit their use of the website. Prohibited conduct includes, but is not limited to, the following:

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• Posting or transmitting any content that is unlawful, offensive, defamatory, or otherwise objectionable.

• Using the website to engage in spamming, hacking, or other illegal activities.

• Attempting to interfere with the operation of the website or its security measures.

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Limitation of Liability Under no circumstances will OzTrans Solutions be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or any of our courier and transport services.

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Privacy Policy By using our website, you agree to the terms of our privacy policy, which can be found on our website.

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Pricing and Payment Terms We reserve the right to change our prices at any time, without prior notice. All prices quoted on our website are in Australian dollars and include GST where applicable. Payment for our courier and transport services must be made in full at the time of booking, unless prior arrangements have been made with OzTrans Solutions.

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Delivery Times and Dates While we make every effort to deliver your goods on time and on the date specified, we do not guarantee delivery times or dates. Factors such as traffic, weather conditions, and unforeseen circumstances may cause delays in delivery.

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Cancellation and Refund Policy If you need to cancel a booking for our courier and transport services, please contact us as soon as possible. Cancellations made less than 24 hours before the scheduled pickup time may be subject to a cancellation fee. Refunds will be issued at the discretion of OzTrans Solutions.

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Insurance Our courier and transport services include basic transit insurance, which covers loss or damage to your goods during transit.  If you require additional insurance coverage, please contact us to discuss your options.

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Prohibited Items We do not transport certain items, including but not limited to dangerous goods, firearms, and illegal substances. If you are unsure whether an item can be transported by OzTrans Solutions, please contact us before making a booking.

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Modifications to Terms of Use We reserve the right to modify these terms of use at any time, without prior notice. Your continued use of the website after any such modifications will constitute your acceptance of the new terms.

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Termination of Use We reserve the right to terminate your use of this website at any time, without prior notice, if we believe that you have violated these terms of use.

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If you have any questions or concerns about our terms of use policy, please contact us at customerservice@oztranssolutions.com.au